![]() ![]() I hate to pay two months of service for a poor business phone system that I had hardest time using. Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. Functional scope 96 Aircall has all the essential features for sales and customer support teams who handle a large number of calls every day. When I approached the billing team, they declined to refund the balance (for the periods that I have no active service with Aircall) this I feel is ruthless billing policy towards small business owners like myself. Our opinion on Aircall : summary table Criterion Overall score 93 Aircall is a complete VOIP solution, easy to implement and convenient to use on a daily basis. Hence I am now getting charged for my full monthly fees although I have no service with Aircall past the first 6 days since the start of my billing cycle. Aircall Reviews Free Trial Positives Intuitive software Effortless to set up Straightforward price structure 60+ integrations 24/7 customer support Negatives Lack of multichannel management No refund policy Mobile app has some bugs Anyone who believes setting up a contact center is an extremely complex thing to do clearly hasn’t tried Aircall yet. My phone numbers were ported 6 days past my billing date with Aircall. Third major issue here is that their billing team are unethical. This is real haste, if your business gets good number of calls everyday. The phone call always disconnects after the first ring and I am forced to call every customer back as their calls don’t last past one ring. Second flaw is that voice calls gets disconnected frequently. ![]() I had to memorize the numbers if I need to copy it (that’s how poorly designed the app is) Aircall Aircall 30/ User/Month/Billed Annually Professional call-center features Unlimited inbound calls Helpdesk integrations and API Free Demo VS CallHippo 4.8 (60 reviews) Starting at 20 Compare Now Visit Website RingCentral 4 (1 review) Starting at 19.99 Compare Now Visit Website Exotel 4.2 (5 reviews) Starting at 77. As simple as copying and pasting phone numbers from contacts tab is a daunting task. Inbound callers can either stay in a queue and wait for an agent, or they can choose to call back later. Aircall Bewertungen von verifizierten Nutzern. There are several ways that this can happen. These features help you to efficiently handle large volume calls. The cellphone app is extremely unrefined, lots of bugs and many features are absent. This part of our AirCall review focuses on the call center features. Within few hours of using the Aircall app I find myself using a sub par business phone system. I wanted to use salesmsg to send out mass marketing sms to my customers and the only company that salesmsg recommends to be integrated for voice calling feature was Aircall. I had moved from Vonage to Aircall for my business phone system. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |